Frequently Asked Questions

Frequently Asked Questions 2017-05-08T17:53:29+00:00
Parthian Imperial Safety 2017-05-06T16:56:46+00:00

Parthian Imperial stands behind each one of the products that we create. This website has all the necessary security plugins required as well as secure certificates. Also, as we do not collect any information since we do not conduct our eCommerce on our own website. All our products are currently sold through Amazon.com and their security system is top-of-the-line, thus there is no risk or potential danger to your personal information.

Return/Exchange An Order 2017-05-06T16:45:58+00:00

 

If you are not fully satisfied with our product, you will of course be able to return or exchange it. Simply open a return order with Amazon, obtain your Return Authorization papers, and ship it back to their warehouses.

How Long For An Order To Be Delivered 2017-05-06T16:41:10+00:00

All our products are placed in Amazon’s warehouses, thus they are available for Prime Shipping. Given the time of day or specific weekday/weekend day that you choose, your item will arrive within 1-3 business days. Amazon’s fantastic shipping should bring our products to your delivery location chosen.

Cancelling/Changing An Order 2017-05-06T16:35:41+00:00

 

As all orders are currently managed through Amazon, changes to orders made will have to be handled through Amazon. Prior to Amazon shipping the order, you will be able to cancel the order, but once Amazon has shipping the order, you will unfortunately not be able to cancel or change it. Since our products will be placed at the Amazon warehouses however, you will have access to Prime Shipping, thus any changes you would like to make in terms of products will be within short time frames.

Tracking My Order 2017-05-06T16:09:04+00:00

Currently, we only sell through Amazon.com. Our inventory is placed within their warehouses, thus allowing for you to get Prime shipping. As per Amazon operation processes, as soon as you place your order and the product has been shipping, you will receive your tracing number that will easily allow you to track where your product is.